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Thursday, February 12, 2009

Telephone English II

In our previous post, we discussed how essential proper Telephone English Etiquette is to your bottom line.

In particular, Professor Winn can coach your team to effectively handle your telephone communications in English.

In a structured program for your staff, Professor Winn covers the vital skills necessary to welcome English-speaking callers to your business and handling their requests for your staff.

Some but not all of these skill components in English telephone etiquette are:
  • Answering the phone
  • Introducing yourself
  • Asking to speak with someone
  • Connecting someone
  • Making special requests
  • Taking and Leaving a message for someone
Business English is a growing discipline given the role of the language in international commerce and its status of lingua franca for default communications between business partners across the globe who speak different languages.

Increase your global competitiveness and hire Professor Winn as your English coach today!

In Buenos Aires, contact Professor Winn directly for your own English classes at: 1160 461 342 or mrenglish101 (at) gmail.com. Translations (Es/Fr/Pt >En) via email may also be sent to the gmail account for prompt evaluation. Buy your English-language texts here!

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