Telephone English I

Telephone English is vital for effective business communications.

As the saying goes, you have only one chance to make a first impression. Every caller to your company is your potential next customer.

Therefore, proper English telephone etiquette is essential.

Helpful phrases for general greetings during the day like "good morning" or "good afternoon"are key to setting a friendly tone from the beginning.

Of course, listening intently and understanding the caller's request naturally is important. Phrases such as "How may I help you?"or "One moment, please" let the caller know you empathize and care about the conversation.

Practicing English telephone etiquette with a native, like Professor Winn, and learning the key phrases to handling a call to your business, are investments every business should make. He can coach you or your staff in proper telephone conversations in English to increase your competitiveness in our global economy.

Professor Winn offers other English Services for businesses from writing effective emails and reports to interpreting for Spanish-English meetings.

In Buenos Aires, contact Professor Winn directly for your own English classes at: 1160 461 342 or mrenglish101 (at) gmail.com. Translations (Es/Fr/Pt >En) via email may also be sent to the gmail account for prompt evaluation. Buy your English-language texts here!